By sharing my knowledge, expertise & experience, I have been able to empower mortgage brokers to fulfil their dreams of being self-employed and self-sufficient business owners. This is what success means to me.
I use innovative technology ie: cloud computing and collaboration tools as the programme encompasses many components which empowers brokers to work electronically, efficiently and autonomously resulting with excellent customer service outcomes.
- Efficient, fast easy process
- Brokers electronically share all their info with me when I’m checking their home loan applications etc.
- No email attachments needed.
- Protects customers personal data
- Enables me to mentor brokers in any location.
I’ve developed solid business practices to educate brokers how to develop businesses that are sales focussed and compliant whilst delighting the customer.
The “QFG Online resource centre” is an online platform – that I designed and built which the broker has 24/7 access to and houses 100’s of educational tools, templates & marketing examples to help them stand out from the crowd. I use this for training & support.
- Above holds NCCP compliant HL checklists I’ve prepared for every type of application.
- For accuracy, mentees are required to copy and paste info into email to the customer.
- All information on the platform is available immediately and accessible 24/7
- Allows brokers to work within their desired area should they have leads in a specific area.
- I believe brokers are disadvantaged by a programme that holds back information. ie brokers can only unlock the next module by having completed the previous module.
- Using all the above tools I’ve tested and developed, helps brokers increase their business turnover.
If you need more information about becoming a mortgage broker and you need a mortgage broker mentor, look at my exciting website https://www.melbournemortgagebrokermentor.com.au/